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DLSOTB Customer Concierge

DLSOTB Premium Customer Services

Dedicated to providing an exceptional experience for the modern, elegant woman.

Delicate Fabric Consultations

Our silk, lace, and georgette gowns require careful handling. Reach out to care@dlsotb.shop for detailed dry-cleaning and pressing instructions.

Complimentary Fit Guidance

For custom bridal or evening gown sizing advice, send your bust, waist, and hip measurements to our sizing desk before shipping.

Fully-Insured US Delivery

All items are shipped via insured carrier methods. Signature requirement is available at checkout for additional security.

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DLSOTB Premium Customer Services

Dedicated to providing an exceptional experience for the modern, elegant woman.

Delicate Fabric Consultations

Our silk, lace, and georgette gowns require careful handling. Reach out to care@dlsotb.shop for detailed dry-cleaning and pressing instructions.

Complimentary Fit Guidance

For custom bridal or evening gown sizing advice, send your bust, waist, and hip measurements to our sizing desk before shipping.

Fully-Insured US Delivery

All items are shipped via insured carrier methods. Signature requirement is available at checkout for additional security.

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Size Chart (US Sizing)

Measurements below are shown in inches. All sizes correspond to standard US sizing. Size down for a more tailored fit.

Size US Size Bust (in) Waist (in) Hips (in)
XS 0 - 2 31 - 33 24 - 25 34 - 35
S 4 - 6 34 - 35 26 - 27 36 - 37
M 8 - 10 36 - 37 28 - 29 38 - 39
L 12 - 14 38 - 40 30 - 32 40 - 42
XL 16 - 18 41 - 43 33 - 35 43 - 45
XXL 20 - 22 44 - 46 36 - 38 46 - 48

Domestic US Shipping & Delivery

We ship exclusively within the United States. All orders are processed Monday through Friday, excluding major US holidays. Orders placed before 12:00 PM CST will be processed same-day.

Shipping Tier Cost Delivery Time
Standard Shipping $5.99 (Free on orders over $75) 5 - 7 business days
Expedited Shipping $12.99 2 - 3 business days
Overnight Shipping $24.99 1 business day

Please note: We currently only ship to domestic US addresses. We do not support international shipping at this time.

Returns & Refunds

dlsotb shop accepts returns within 30 days of the delivery date. Items must be in their original, unworn, unwashed condition with all tags attached. Once received at our warehouse, refunds are processed back to the original payment method within 5-7 business days.

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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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